給「客戶服務」的心聲

Hello Aimee,

Just wanted to let you know that Randy and I have purchased a 2 bedroom condo at the Meridian Phase 2 today.

We ventured out to the Meridian Sales Office on Tues. Nov. 1st and spoke to Juliana Tsui. We were very impressed with what the Meridian had to offer. We were waiting for news on your possible development in the Yonge and Eglinton area, but after much discussion felt that Yonge and Finch was an area we could see ourselves retire in.

The most important item on our list when purchasing a condominium is the builder. As far as we are concerned, Tridel exceeds our expectations, both in quality and customer service. How many people are willing to sell their home and rent for a few years in anticipation of the possibility of a Tridel sales office opening at Yonge & Eglinton? I think we are the only ones! Some of our relatives think we're crazy! Maybe we are! But this is how strongly we feel about Tridel.

We could never imagine that we'd be able to afford to live in such a luxurious condominium, but Tridel has made this a reality! Randy and I look forward to moving into our new condo at the Meridian in the summer of 2008.

Regards,
Randy and Mae

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This is not really a question but just feed back with regards to one of your employees by the name of Christine Darson. I would just like to say that the service I received was brilliant! I never bother with giving feedback to anyone but I was so happy with the way I was treated and the time taken by Christine to show me around that I had to email you. I honestly believe that because the time was spent and all my questions answered I bought my place in Ovation Phase 1.
Feedback from Ovation 1 purchaser

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I wanted to let you know how pleased I am with the Tridel personnel working at the Circa Carriage Home Phase I site.

Angela had been very helpful and patient during the colour selection process and we now have a nice looking home. After I took possession of my townhouse, Kassi, Nick and Ron work with me to resolve the deficiencies I reported. They are courteous, professional, know their job well, and always greet me with a smile! Most of the deficiencies were handled in a timely manner.

They continue to work on the remaining requests and deficiencies, and with such an excellent team of people there to help me, I am sure any pending issues will be resolved satisfactorily.

Yours truly,
Wendy, Circa Carriage Home purchaser

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親愛的Jenny,

廚房看來捧極了！與我們同意設計後購買單位時想像的一模一樣。

我們想向您、Jerry、Armando及所有Tridel職員表達謝意，您們以客戶主導及專業的態度， 一一將我的要求有效率而且漂亮地完成了。

您們令Tridel及其客戶引以為榮！

Jenny，您是最捧的！

Sincerely,
Margaret & Peter Icon 2

 

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在買樓過程中我最享受的，是客戶服務部所有層面的服務 ﹣由購買至收樓，均令人滿意！
Judi, Skymark Centre At Avondale